Welcome to Adobe Acrobat Reader 2.1 for Windows 



Adobe(tm) Acrobat(tm) software gives you instant access to documents in 

their original form, independent of computer platform. With the Acrobat 

Reader, you can view, navigate, print and present any Portable Document 

Format (PDF) file.



This Read Me file contains installation instructions and product 

information for the Acrobat Reader program. The On-line Guide 

(help_r.pdf) also provides essential information to help you begin 

using Acrobat Reader 2.1.



If you are redistributing Acrobat Reader, place this Read Me file 

standalone in the directory with the acroread.exe file to assist the end 

user with installation of the program.



This file contains the following topics:

        New features in Acrobat Reader 2.1

        Installing Acrobat Reader

        System requirements

        Using the Weblink tool with Acrobat Reader

        Known Problems

        Creating your own PDF documents

        Technical support

        Electronic End User License Agreement



NEW FEATURES IN ACROBAT READER 2.1

==================================

Acrobat Reader 2.1 now runs under Windows NT 3.5 (or later), Windows 3.1, 

and Windows 95, as well as OS/2 2.11 or later in Windows compatibility 

mode. Adobe’s ATM technology for rendering Type 1 fonts has been built 

into Acrobat Reader 2.1 for Windows so it is no longer necessary to install 

ATM on Windows systems. For Windows 3.1 and Windows 95, installing ATM is 

an option (not included with the Reader) that may improve performance of 

printing documents with Type 1 fonts to non-PostScript printers.



Acrobat Reader 2.1 now accepts some specially enabled plug-ins, such as 

Weblink and Movie. This allows Acrobat Reader users to take advantage of 

new capabilities in PDF files created with Acrobat Exchange, for example 

following World Wide Web (URL) links or viewing QuickTime and AVI 

(Windows only) movies within a PDF document.



Printing quality has been improved to non-PostScript printers.



Limitations in printing to some non-Postscript printers with non-square 

pixels (some fax modems and dot-matrix printers) have been removed.



Acrobat Reader 2.1 generates DSC-compliant PostScript when used with the 

AdobePS 3.0 (or later) driver.



INSTALLING ACROBAT READER

=========================

- To install Acrobat Reader 2.1 on your hard drive, from the Windows 

Program Manager, choose Run from the File menu; type 

  [drive]:\acroread.exe 

- Follow the instructions on your screen.

- Installation requires approximately 3 MB of free hard disk space. 



SYSTEM REQUIREMENTS

===================

- 386- or 486-based personal computer (486 recommended)

- Microsoft Windows 3.1 or greater

- 4 MB application RAM

- 4 MB hard disk space

- 1.44 MB 3.5" floppy disk drive



USING THE WEBLINK TOOL WITH ACROBAT READER

==========================================

To use the Weblink plug-in to follow links, you must set up your browser to

recognize Acrobat Reader. See the Adobe Home Page (http://www.adobe.com)

for information on configuring your browser to recognize PDF documents.



To install the Weblink plug-in:

        1. Copy the Weblink plug-in to the Adobe Acrobat Plug-ins directory.

        If you just installed Acrobat Reader, the Weblink plug-in may

        already exist in the Plug-ins directory.

        2. Restart Acrobat Reader.



To select your Web browser:

        1. Choose Edit>Preferences>Weblink.

        2. Click Browse, then select your Web browse from the dialog box.

        3. Choose a Connection Type. Standard is the connection type for

        the supported browsers Netscape 1.1 and Spyglass Mosaic 2.0.



To open your web browser from Acrobat Reader click the Web browser button

in the toolbar. This feature fails intermittantly in Windows 95.



KNOWN PROBLEMS

================

Errors During Acrobat Reader Installation

When launched, the Acrobat Reader installer (ACROREAD.EXE) makes a copy 

of the ACROREAD.EXE file in the temp directory specified in the 

AUTOEXEC.BAT file. When the drive and directory listed in the "Set temp=" 

line in the AUTOEXEC.BAT file are invalid or you don't have write access 

to that drive and directory,or enough space on the drive, the Acrobat Reader 

installation fails, and returns the errors "Cannot load the language 

library", "Cannot load the license agreement", or "Not enough free disk 

space to continue installation".



Do one or more of the following: 

A. Ensure there is at least 4-8MB free disk space available on the hard 

drive onto which Acrobat Reader is being installed.

B. Ensure the "Set temp=" line in the AUTOEXEC.BAT is valid: 

 1. Open the AUTOEXEC.BAT file in a text editor that saves as text-only 

 (e.g., Windows Write, Notepad). 

 2. Locate the line that reads "Set temp=" and verify the drive and 

 directory following the equal sign are valid. When the "Set temp=" 

 line points to an invalid drive or directory, edit the line to point 

 to a valid drive and directory, then save the file as text-only. 

 3. Reboot the computer.

C. Ensure you have write access to the drive where the TEMP directory 

is located.



Windows95

Installation From the Network -- If you set up a network server with 

the Acrobat Reader installation disk images (this problem does not occur 

with the single-file Reader Installer) so users can install Acrobat Reader 

over the network, the user installing the software must run the 

installation from a network drive that is mapped, not directly from the 

Network Neighborhood. The easist way to assign (map) a drive letter to a 

network computer or folder is as follows:



1. On the Windows 95 desktop, right mouse click My Computer, and then 

click Map Network Drive. The Map Network Drive dialog appears.

2. Select a Drive letter.

3. Select a Path to the network server you want. 

For example:

\\computername\foldername

If a password is required, Windows prompts you. 



After the drive has been mapped, double click on My Computer to open the 

My Computer window. The drive name and letter you just mapped will be 

listed and can be used to navigate to the Acrobat Reader install disks.



Weblink Plug-in

- Spyglass Mosaic under Win32s crashes intermittantly when a download is

cancelled from Weblink.

- An invalid gopher URL (e.g. gopher://example.com/pub/test.pdf) will

download an error message as a text file with the PDF file name. Acrobat 

Reader will return the message "There was an error opening this document. 

File does not begin with %PDF-".

- If the web browser is busy contacting the host for over one minute,

Weblink will return the message "The web browser has not responded to

your request for over 1 minute: terminating request". The browser may

not respond to Weblink's attempt to cancel; use the web browser button

in the toolbar to activate the browser and manually cancel the request. 



PCL Printing 

The printer drivers shipped with Microsoft Windows 3.1 for the HP LaserJet 

III, IIID, IIIP, and IIISi printers may not work well with Acrobat Reader 

(and other applications for that matter). Adobe recommends you use a PCL 

printer driver based on the Universal Printer Driver V.3.1.2. Here are four 

ways to get this driver:



COMPUSERVE. Type “GO MSL” to get to the Microsoft Software Library forum. 

Download the file named HPPCL5.EXE. Place this file on an empty, formatted 

DOS diskette then from DOS run the file to extract the driver and 

installation instructions which are in the file named printer.txt.



MICROSOFT'S BULLETIN BOARD. Microsoft's bulletin-board download service 

can be reached at 206-936-6735. It supports up to 9600 baud and you should 

set up your modem to use 8-bit, 1 stop bit, and no parity. Once connected, 

there is a menu-driven bulletin board. Download the file named "HPPCL5.EXE" 

and follow the same directions as above.



MICROSOFT. If you don't have a modem, you may call Microsoft directly at 

206-637-7098 or 800-426-9400 and obtain the LaserJet III printer drivers 

on a diskette.



HEWLETT PACKARD. Again, if you don't have a modem, you may call Hewlett 

Packard directly at 303-353-7650 and obtain the LaserJet III printer 

drivers on a diskette. You may also use this number to obtain the latest 

printer drivers for the HP LaserJet 4, DeskJet, and PaintJet families of 

printers.



If you experience problems printing to HP LaserJet printers in the 600-dpi 

mode try switching back to 300-dpi mode or if it is equipped with a 

PostScript option, use the PostScript mode for 600-dpi printing. This 

600-dpi PCL5 printing problem does not seem specific to Acrobat.



If outline-style text is printing incorrectly to a PCL printer (outlines 

printing on top of black characters) make the following change in the ATM 

Conrol Panel: check the option to "Print ATM Fonts as Graphics." 



To properly print certain special text effects (such as shadow, zoomed 

text, or outlined text) to non-PostScript printers it may be required to 

select the Print ATM Fonts as Graphics option in the ATM Control Panel. 

Certain printer drivers including the LaserJet PCL4 (Series II and higher), 

PCL5 (LaserJet III and LaserJet 4 families) and the Lexmark PPDS (4029 & 

4029) always print black soft fonts on top of images and non-black text 

strings. 



Documents with various graphic images may not print correctly to the 

LaserJet 4 in PCL mode at 600 dpi unless the Graphics option in the Windows 

printer driver setup is set to Raster mode. 



To increase printer performance of documents formatted entirely in 

landscape orientation to non- PostScript printers the printer driver 

must be set in landscape orientation in the Windows printer setup. 



Postscript Printing

AdobePS 3.01 Driver  For best results when printing to PostScript printers, 

Adobe recommends you use the AdobePS 3.01 (or later) driver. The driver  

and installation instructions are included on the Acrobat Sampler CD.



AdobePS 2.1.1 Driver  You may experience problems when printing from 

Acrobat Reader 2.1 when using the AdobePS 2.1.1 printer driver. The 

problems occur in printing certain documents that use TrueType fonts 

or extended characters, such as typographic quote marks. A PSPrinter 

2.1.2 update that fixes both of these problems is available. The AdobePS 

2.1.2 update upgrades an installed version of AdobePS 2.1.1 to 2.1.2 

is available from the following sources:



COMPUSERVE.   Type GO ADOBE to get to the Adobe forum.



FTP.  Adobe’s ftp Server is at ftp.adobe.com. The path to the updater is 

ftp.adobe.com/pub/adobe/Applications/Drivers/Windows/adobeps.exe



WORLD WIDE WEB. Adobe’s World Wide Web server is at http://www.adobe.com.



PHONE.  Call 800-521-1976 to have the AdobePS 2.1.2 update disk sent to 

you directly. Shipping and handling charges may apply.



Note: The update is not the complete, standalone AdobePS 2.1.2 driver. 

It will only update a previously installed version of AdobePS 2.1.1.



Memory Issues. If you encounter problems, such as as VMerror, printing 

to PostScript Level 1 or 2 printers it may be because the printer has 

little available memory (for example, a non-upgraded LaserWriter, LaserWriter 

Plus, LaserWriter II NT or NTX). There are two potential solutions to this 

problem: 

1/In the General Preferences dialog (select from the Edit/Preferences 

menu) you may choose to use Serif only or Sans only for font substituion. 

This frees up additional memory in the printer and chances are your 

document will print successfully. 

2/The other option is to purchase more memory for your printer.



Apple Personal LaserWriter NT   If you are using an Apple Personal 

LaserWriter NT printer that has not been upgraded to a Personal 

LaserWriter NTR, Acrobat Reader won't be able to print substitute fonts. 

Contact your Apple dealer for information on upgrading your printer.



Miscellaneous Issues

CANON BJC 800 PRINTER In order to properly print text, graphics, and images 

to this printer be sure to check the Use Print Manager option in the Printers 

control panel. 

CANON LBP-8IV  Use the printers “bitmap mode” for best results.

COMPAQ MGA8.DRV VIDEO DRIVER  Using this video driver (installed on Compaq 

DeskproXL 586 (1024x768, 640x480, 256 colors) with Compaq Qvision 2000 board 

may cause Acrobat Reader to crash. Solution: Turn off Page Caching in the 

Edit > Preferences > General dialog.

HP DESKJET 500C  This printer has an unprintable area near the top of the 

page. Be sure to use the Shrink to Fit option in Acrobat Reader’s Print 

dialog.

FONT NOT FOUND  A font not found error may indicate that ATM did not have 

enough memory to create a substitute font. See the Improving Performance 

section of this file for information on how to increase the memory available 

to ATM (if installed).

INSTALL  Due to problems with some Desktop Managers, during installation 

the Adobe Acrobat  program group and the Acrobat Reader program item may 

not be created. By default, the program is installed in the directory 

c:\acroread and the executable is c:\acroread\acroread.exe.

LOTUS NOTES  When you open an embedded PDF file from a Notes database, 

the Acrobat Reader window seems to flicker slightly. This is because Lotus 

Notes is giving Acrobat Reader OLE instructions to Show, Hide, then Show 

the PDF document.

MACH 32 VIDEO CARD FROM ATI  If you are using the MACH 32 ATI card, be 

sure to use the 256-color mode with the Color Pallette ON. In other words, 

do not use the 256-color mode with the color pallette off. For Acrobat, 

make sure the Pallette is ON. 

NEC ULTRALITE VERSA LINEAR DRIVER  Rotated images may display with artifacts 

when using the UltraLite Versa Linear 640x480 256 color video driver. 

Solution: Use the UltraLite Versa 640x480 256 color driver.

NUMBER 9 VIDEO DRIVER  When Acrobat Reader’s page caching is enabled, if 

you experience horizontal lines running across the page try turning off the 

turbo mode in the #9GXE video driver. This can be done via the Turbo menu 

in the program “#9GXE Status” available in the “#9 Hawkeye Control 

Panel.

OLE  When viewing a PDF file which is an embedded OLE object, you can 

only perform an incremental save, not a full save. Operations which 

require a full size are things like inserting another PDF file. As a 

result, you cannot perform this operation on an embedded OLE object.

OS/2  Acrobat Reader should run in the Windows 3.1 compatibility mode 

of OS/2 2.1 and OS/2 2.1.1.

PAGE CACHING — Page caching is disabled for 16-bit and 24-bit displays 

and the option is grayed out in the General Preferences dialog.

PATTERNS  Files produced by the Acrobat Distiller containing patterns 

may display slowly and cause memory shortages. This can often be the case 

when applications represent patterns as thousands of small Type 3 font 

characters. If you experience this problem, it is recommended to use 

color rather than pattern fills.

PC TOOLS FOR WINDOWS 1.0  No Adobe Acrobat group is created and no 

program items/icons are created. See INSTALL problem above for description 

of workaround. 

PHONENET  PhoneNet does not properly map Macintosh file names containing 

upper-ASCII characters. As a result, you will not be able to open any such 

files in Acrobat Reader. Solution: Don’t use special characters in file 

names to be accessed by both Macintosh and Windows users over a 

PhoneNet network.

PRINTING FROM FILE MANAGER  Only one PDF file at a time can be selected 

and printed from the File Manager.

ROTATING PAGES  Rotating pages results in the loss of thumbnail images 

for those pages. You can regenerate the thumbnails by choosing 

Edit/Thumbnails/Create All. 

ROTATED/TRANSFORMED TRUETYPE FONTS  You may encounter some problems with 

displaying or printing rotated or otherwise transformed TrueType fonts. 

This is a limitation of TrueType and Windows. For best results, we recommend 

you use Adobe PostScript Type 1 fonts in your documents. 

STANDARD MODE  Acrobat Reader 2.1 does not work in standard mode; you 

must be running Windows 3.1 in enhanced mode.

SYSHOOK  Syshook is an application that patches the system menus of 

applications; it does not work well with Acrobat Reader. 

TRUE TYPE  TrueType fonts cannot be reencoded. Because of this limitation, 

documents that were created using some special characters in a Type 1 font 

may not display correctly if a TrueType version of the font with the same 

name is installed on your system. When this happens, the error message 

“Some text in the font and character 'FONTNAME ###' could not be displayed 

or printed correctly. The font could not be reencoded.” is displayed. Since 

the Acrobat installers do not replace TrueType versions of Times, Helvetica, 

and Courier you may get this message with these fonts. Solution: Use the 

Custom Install option to install a Type 1 version of these fonts.

WINDOWS FOR WORKGROUPS  The Windows for Workgroups Netware extensions 

(\windows\netx.com) have been known to cause problems with Acrobat Reader's 

Open dialog, as well as other application’s Open dialog. 

Solution: Contact Microsoft.

WRONG COLORS  If the colors on your monitor seem completely wrong, 

try the following. In the Acrobat Reader's ini file (c:\windows\acroread.ini) 

try changing the line 'IS8514=4' to 'IS8514=105'.





TO CREATE YOUR OWN PDF DOCUMENTS

================================

To take full advantage of the benefits of electronic documents, you can 

purchase Acrobat Exchange, Acrobat Pro, or Acrobat for Workgroups with the 

coupon contained in the Acrobat Reader On-line Guide (available on the 

Acrobat CD Sampler) or by calling 800-87-ADOBE (800-872-3623). With the full 

Acrobat products, you can:



- Create your own electronic documents as easily as printing from your 

  existing applications with PDF Writer.

- Protect your files with passwords; control access, printing, changing 

  the document, adding and changing notes, copying text and graphics.

- Find exactly what you need across multiple PDF files by searching on 

  keywords, author, title, subject synonyms, etc.

- Reuse information easily by extracting, copying, reordering and replacing 

  pages among PDF files -- with bookmarks, links and notespreserved.

- Create your own custom views into information.

- Add value, set priorities and maintain a dynamic information network 

  with links, bookmarks, notes and connections to external applications 

  and documents.

- Take advantage of third-party plug-ins to add new features to  Acrobat.

- Integrate Acrobat with your desktop applications with Acrobat's support 

  for OLE automation, Notes F/X, AppleEvents, and more.



TECHNICAL SUPPORT

=================

For primary technical information and answers, you're free to take advantage 

of Adobe's Basic Support Services at any time. You're responsible only for 

telephone charges. These services include:

- Adobe US Automated Technical Suport -- a full-time, computer-driven 

  diagnostic system with answers to the most commonly asked questions. 

  Call 1-206-628-2757 24 hours a day, 7 days a week.

- Adobe US Fax Request Line -- an easy way to request free technical notes 

  by fax. Dial 1-206-628-5737 24 hours a day, 7 days a week.

- CompuServe Questions and Answers -- an Adobe bulletin board for CompuServe 

  subscribers. Directory: GO ADOBE

- Adobe US Electronic Bulletin Board -- A 24 hours a day bank of information. 

  Dial 1-206-623-6984.



US only -- for users of Adobe Acrobat products in the US and Canada, 

pay for support options include:

- 900-555-2276 -- this business-to-business 900 service is a way for 

  infrequent users to get help from an Adobe Technical Support Representative. 

  Each minute is $2.00 plus toll, if any, and charges will appear on your 

  monthly phone bill.



ELECTRONIC END USER LICENSE AGREEMENT

=====================================

Adobe Systems Incorporated

Electronic End User License Agreement



NOTICE TO USER:

THIS IS A CONTRACT.  BY INDICATING YOUR ACCEPTANCE BELOW, YOU ACCEPT ALL THE 

TERMS AND CONDITIONS OF THIS AGREEMENT.

This Adobe Systems Incorporated ("Adobe") End User License Agreement 

accompanies an Adobe software product and related explanatory written 

materials ("Software"). 

The term "Software" shall also include any upgrades, modified versions or 

updates of the Software licensed to you by Adobe.  This copy of the Software 

is licensed to you as the end user.  You must read this Agreement carefully 

before indicating acceptance at the end of the text of this Agreement. 

If you do not agree with the terms and conditions of this Agreement, decline 

where instructed during installation, and you will not be able to use the 

Software. Adobe grants to you a nonexclusive license to use the Software, 

provided that you agree to the following: 



1. Use of the Software. You may install the Software in a single location on 

   a hard disk or other storage device; install and use the Software on a 

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   structure, organization and code are the valuable trade secrets of Adobe 

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3. Transfer. You may not rent, lease, or sublicense the Software. You may, 

   however, transfer all your rights to use the Software to another person 

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4. No Warranty. The Software is being delivered to you AS IS and Adobe makes 

   no warranty as to its use or performance. ADOBE AND ITS SUPPLIERS DO NOT 

   AND CANNOT WARRANT THE PERFORMANCE OR RESULTS YOU MAY OBTAIN BY USING 

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   Some states or jurisdictions do not allow the exclusion or limitation of 

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5. Governing Law and General Provisions. This Agreement will be governed by 

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6. Notice to Government End Users. If this product is acquired under the terms 

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   restrictions set forth in the applicable ADP Schedule contract; 

   DoD contract- Use, duplication or disclosure by the Government is subject 

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   Civilian agency contract- Use, reproduction, or disclosure is subject 

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Please indicate your acceptance or decline of the foregoing Agreement by 

clicking on the appropriate box during installation.



Adobe, Acrobat, and Adobe Type Manager are trademarks of Adobe Systems, 

Incorporated and may be registered in certain jusridictions. 

(c) 1983-1995 Adobe Systems Incorporated. All rights reserved.

